Virtual Businesses in Reputation Competitor Analysis

We’ve enhanced Competitor Analysis to support virtual and service-area businesses, making it easier to track competitors that don’t have a physical storefront.

✨ What’s New

1. Add Virtual Businesses Manually

You can now add competitors using:

  • Virtual addresses
  • Service areas
  • Website URLs

Perfect for:

  • Online-only businesses
  • Service-area businesses
  • Franchise or multi-region brands operating remotely

2. Seamless Search Experience

  • Improved competitor search flow:
  • Start typing a business name
  • Get instant suggestions in a dropdown list
  • Select from the list to auto-populate details
  • Faster and more intuitive competitor onboarding.

3. Expanded Analysis Coverage

Virtual competitors are now included in:

  • Ratings comparison
  • Reviews benchmarking
  • Keyword share tracking
  • Overall competitive insights

🎯 Why This Matters

Previously, Competitor Analysis relied on physical Google Maps locations, which meant:

  • Virtual or remote businesses couldn’t be tracked
  • Online-only competitors were missing from analysis
  • Insights were incomplete for digital-first markets

With this release, you can now:

  • Track any competitor — physical or virtual
  • Get more accurate insights for your niche
  • Compare performance across both online and local markets