Improved Red Robin Calendar

We’ve upgraded the

“Optimize for Equal Distribution”

logic to ensure fairer and more consistent appointment allocation across your team.

Appointments are now distributed intelligently within each month, helping maintain balance and prevent any team member from getting overloaded.

---

✅ What’s New

  • Appointment distribution is now 

    calculated monthly

    , based on the booking date

  • Bookings are assigned to the 

    least-booked team member

     in that month

  • If a team member gets too far ahead, their 

    availability is temporarily limited

  • Availability updates dynamically to maintain 

    fair distribution across the team

  • Troubleshooting View highlights imbalance with a 

    “ROUND ROBIN” status

---

🔐 How It Works

  • This logic applies only when 

    “Any Available Staff”

     is selected

  • If a specific team member is chosen, the booking will go through regardless of distribution

When a booking is made:

  • The system checks how many appointments each team member has in that month

  • The 

    least-booked member is prioritized

  • If there’s a tie, the system uses the 

    predefined team order

  • If the selected member is unavailable, the system moves to the 

    next eligible member

---

📊 Monthly Distribution Logic

  • Distribution is evaluated 

    within the same month as the booking

  • No team member can be more than 

    3 appointments ahead

     of another

  • If this limit is exceeded, their 

    availability is temporarily hidden

     and it is restored once others catch up

---

💡 Example

If a customer is booking an appointment for

April

, the system only considers bookings in

April

.

  • User A has 

    3 bookings in April

  • User B has 

    0 bookings in April

User A will be temporarily hidden until User B receives bookings and the gap reduces.

---

⚠️ Important Notes

  • Adding or removing a team member will 

    reset distribution counts

  • Switching between 

    “Optimize for Equal Distribution”

     and 

    “Optimize for Availability”

     will also reset counts

---

💡 Best Practices

  • Disable 

    “Allow Staff Selection”

     to maintain true equal distribution

  • Works best when team members have 

    similar or overlapping availability

---

🎯 Why This Matters

  • Ensures 

    fair workload distribution

     across your team

  • Reduces confusion from uneven scheduling
  • Improves 

    predictability and reliability

     of Round Robin bookings